Where are your outlets located?We have a number of outlets located across the U.S. The best way to find the outlet nearest you is to search by state under Store Locations. Freight Charges Some items that are bulky or heavy increase our shipping costs to you. When required, we show these higher costs in ( ) immediately following the text information about the product. These charges are in place of the chart above - not added to it. Be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. We require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.In-Home DeliveryDue to size and weight restrictions, our In-Home Delivery Service delivers some of our larger furniture items and upholstered items. When you are on a page giving us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.

prices do not include sales taxes. Appropriate sales tax will be automatically added to your total if your order is shipped to a state where a store has been established. Sales tax is excluded on shipments delivered to the following states: ID, ME, MT, ND, SD, VT and WY. We apologize for any inconvenience, but we are not able to accept international orders directly over the Internet at this time. For our Canadian visitors, please see our section on Canada shown below, and we will be happy to help you. If damage occurs to your order in delivery, please call our toll free number, to arrange for a return pickup. We will cheerfully exchange it, refund your money, or credit your charge card. When returning merchandise, please return the product with the invoice packed in the original carton.

Some simple assembly is required on most furniture.What products do you carry online, compared to what you carry in your retail stores or in your catalogs?We attempt to sell the majority of our catalog and retail store products on our web site. If you find an item that you would like to purchase that is not sold on our web site, please call our Customer Service department to make your purchase. Call toll free Why should I register as a on-line shopper?Registering as a on-line shopper gives you the benefit of already having your personal information on our web site when you begin shopping. Since your information has already been submitted, you are able to checkout without re-entering your shipping information each time that you purchase from the site. Plus we are able to track your purchases, so you can review your order history at any time. To register, go to the shopper registration section under Customer Service.

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